Pilot Customers
30
Active pilot customers
GroSolar Pilot
GroSolar Prepaid Metering Pilot
A controlled first environment for validating data flow, vending visibility, collection behaviour, device gaps, and management response before scaling into EML.
Cluster A Efficiency
96.2%
Normal collections
Cluster B Efficiency
84.8%
Below seven-day average
Offline Meter Events
1
After vending attempt
Vending Events Today
48
Captured by feed
Field Actions
2
Open technical follow-ups
Pilot summary
Infrastructure
Prepaid metering / vending infrastructure
Asset
Substation Control Node West
Customers
0
Health score
42
Uptime
72.5%
Collection efficiency
0.0%
Last signal
4h 32m ago
Assigned team
Technical monitoring team
Customer vending activity
Expected vs actual daily collections in NGN millions
MonNGN 10.2M
TueNGN 11.4M
WedNGN 12.1M
ThuNGN 9.8M
FriNGN 12.8M
SatNGN 13.3M
SunNGN 12.6M
Collections and failed vending events
| Event | Meter | Customer | Amount | Status |
|---|---|---|---|---|
| VEND-441 | MTR-014 | PILOT-C014 | ₦18,000 | Recovered after retry |
| VEND-447 | MTR-019 | PILOT-C019 | ₦26,000 | Pending review |
| VEND-452 | MTR-014 | PILOT-C014 | ₦22,000 | Linked to offline meter alert |
Device and meter signal status
Meter MTR-014 stopped reporting after a vending attempt and must be reconciled against customer credit status.
The pilot is proving which data fields must be mandatory before customer growth.
Issues discovered
Vending records are visible, but failed retries need cleaner event classification.
Meter heartbeat and payment callback should be tied into one incident record.
Customer issue signal should create both finance and technical review context.
Actions recommended
Keep GroSolar as the first proof environment.
Use failed vending events to test finance reconciliation and technical escalation.
Define mandatory fields for meter ID, customer zone, transaction status, amount, and signal freshness.
Learning to carry into EML
Collections can be visible before full-scale rollout.
Device gaps must be handled as management exceptions, not hidden platform issues.
Pilot reports should become EML readiness evidence.
What is working
Meter feed activeCollections visibleFundCo AI task path defined
GroSolar is the first proof environment. It validates collections, device signals, alerting, and field response before the model is expanded.